YOU JUST DON’T SPEAK WITH OUR MANAGEMENT, YOU SEE THEM
Core to our philosophy and our promise to you is accountability. Our managers make a minimum of 8 visits to each client site per month. This proactive and highly exceptional level of attention provides constant oversight and work assessment.
Visiting the work sites under their command also lends continuity and improvements to put security tactics in place before you realize they are needed.
Sunstates Assist Visit is provided during 8 or more monthly visits to our clients to ascertain that expectations are met in all aspects of security and protection.
Direct personal contact - from our manager to yours - offer us the accountability we seek, the opportunity for you to voice any potential concerns, the monitoring and mentoring our officers depend on and gives you the assurance we are looking ahead on your behalf.
Quality Assurance Checklists are customized to each respective client and provide a means by which we audit client sites with the goal to make improvements on existing security. Yet another measure of our proactive approach.
Once a Checklist is completed, processes where deficiencies were noted are assigned for action. Resulting changes are measured or monitored, then adjusted and re-evaluated in a continuous and ongoing cycle.
Sunstates' clients tout that constant and consistent oversight and mentoring of officers is what they recognize as exceptional in our industry.
Quarterly Visits from Trainers, Directors and Auditors is key to differentiating ourselves from our competitors. It allows us to review professional performance on your site and either correct or improve security services.