Quality assurance

Information and Reports

We believe that trust begins with communication and transparency, so we provide extensive reports and documentation, including:

• Daily activity reports
• Incident-based reports in real-time
• Shift pass down logs
• Site inspection logs
• Client-specific reports
• Special reports, such as energy management system reports, surveillance or building system reports
• Officer evaluations
• Payroll reports
• Client contact reports

Site supervisors, managers and executives, are always available to answer questions, discuss reports, and provide any other information.

On-Site, On Point

The foundation of our quality assurance program is our extensive management oversight. A variety of managers and executives visit your site each month. Some visits are scheduled; some are unexpected. If we find anything that requires corrective action, another manager will follow up with a second visit to ensure the action has been taken.