FROM BOOTS TO BOTS:
SUPPORTING ADVANCED TECHNOLOGY WITH SKILLED HUMANS
Increasingly, providing the highest levels of security and peace of mind for clients requires more than boots on the ground.
It requires technology.
While human beings will always be at the core of our security strategy, we increasingly use technology to extend our security and threat mitigation capabilities.
Human beings can do many things technology cannot, such as sizing up certain types of threats. But technology can also outperform humans in certain tasks, such as monitoring the Internet to identify potential security issues in real time.
Day-to-Day and Global Security Technology
We use two basic types of technology in serving our clients.
First, we use many tech tools to manage and enhance our security officers. We track activities, ensure that all security checks are done as they should, and provide reports and analysis for clients to demonstrate that we’re meeting and exceeding their expectations.
In addition, some members of our security staff are gaining the skills required to operate Global Security Operations Centers (GSOCs). More and more companies are using GSOCs to:
- Monitor potential threats in real time
- Protect people and assets
- Predict and mitigate emerging risks
- Monitor and protect threats to corporate operations and reputation
As an example, a large church with missionaries around the world wants to analyze threat levels and potential issues in every location with church personnel, to mitigate threats and to ensure their safety. Companies with executives who are travelling to other countries for business want the same. Many areas where companies might want to set up operations, open a manufacturing facility, or visit potential partners have such threats as political unrest, terrorists or kidnappers.
Here in the U.S., one client GSOC continuously scans the internet to see if the company or its executives are mentioned anywhere, including on the Dark Web. This company, for instance, could be affected if a pending strike in Argentina threatens to affect the power grid. Skilled Sunstates analysts review compiled intelligence around the clock to not only spot potential threats, but also to judge how likely and severe they are. The most credible risks are immediately flagged for further action.
The growing use of technology offers almost infinite opportunities for Sunstates’ security officers to advance their careers and to take on new challenges.
Another area where Sunstates uses technology for ongoing upgrades is training in general. Sunstates has a rapidly expanding library of online training courses and materials for officers and supervisors, including both general and site-specific programs. Many client sites have specific security needs and challenges, which are carefully documented for all officers and supervisors to understand.
As a client-driven organization, we continually meet with clients to gain insights into the skills our security officers need to have, and our corporate training department develops materials to ensure Sunstates employees have the necessary competencies.
To discuss the impact of these trends on your organization, please call Sunstates Security at 866-710-2019 or email us.