security officer Archives | Sunstates Security

Officer Rachel Ace – 20 Year Celebration

Rachel Ace recently celebrated 20 years at Sunstates Security, and we could not be more thrilled. Year after year Rachel demonstrates what it requires to be a terrific representative of our team. Her devotion and drive that she brings to each shift never goes unnoticed. We are fortunate to have her as one of our officers.

About Rachel Ace

Rachel was hired by Sunstates Security back in May of 2000 in Raleigh, North Carolina. Sam Valencia, Operations Manager, states, “Rachel is a very dedicated member of the Sunstates team. Her can-do attitude has spoken volumes at her current post.” Likewise, Alicia Navarro, Operations Manager, describes Rachel as a rare find due to her work ethic. Alicia adds that the client loves Rachel and that her profound dedication to the job and Sunstates Security is unmatched.

Sunstates Security Officer 20 Year Celebration Raleigh North Carolina Security Personnel Services

We look forward to continuing to have Rachel as part of our company and we cannot wait until her next milestone celebration with us. Thank you again Rachel for all your hard work and commitment throughout the past 20 years. Cheers to many more!

Sunstates Security Employees

At Sunstates we understand the importance of having exceptional personnel. We are committed to hiring and retaining a diverse, qualified workforce. Sunstates requires continuous training and strives to promote from within our company to advance our employee’s careers. Numerous employee benefits are provided to our staff to maintain remarkable personnel.

Shaun Root – Business Development Manager

A seasoned security professional with over 20 years of experience in the contract security industry, Shaun Root initially joined Sunstates Security as a Regional Manager in 2018 when the company expanded its geographic footprint into the Colorado market. After getting the Colorado market established, Shaun moved back to his home state of Ohio accepting his current position as a Business Development Manager. He works closely with the local Regional Manager and operations teams across Ohio, Kentucky, Indiana, Michigan, and Illinois. Identifying new business opportunities and partnering with potential and existing clients to find solutions for their unique security requirements.

Shaun’s Career History:

Shaun began his security career as a security officer and quickly moved up to the management ranks. He began in management as a Branch Manager for a single market. Throughout the course of his career, he expanded the scope of his responsibility. He oversaw client portfolios spanning multiple states and numerous vertical markets. In his most recent position prior to joining Sunstates, Shaun successfully managed a portfolio of 60+ clients and 300+ security professionals in Northern Colorado.

Shaun is familiar with all areas of the security business, including human resources, budgeting and cost containment, employee training and mentoring, contractual compliance, and troubleshooting/problem-solving. He excels at mentoring, team building, and is proactive in targeting issues as well as developing solutions for process inefficiencies. Shaun holds a Bachelor of Science Degree in Criminal Justice and Business from the University of Cincinnati. Additionally, he has a Top-Secret clearance through the US Department of Defense. He is a member of ASIS International who actively participates in numerous association-sponsored events.