USING TECHNOLOGY FOR MAXIMUM SECURITY EFFICIENCY
Technology is everywhere. It fills so many facets of our daily lives that we barely notice it. It has made our lives more efficient, more productive in often surprising ways. This is especially true for the security industry.
Metal detectors, door access controls, remote cameras, and various types of sensors have been security mainstays for years, but they are only part of the picture. New and innovative applications make security officers more efficient and improve customer service.
Advances in security technology
The capabilities of technology have increased by leaps and bounds, even as the cost of technology has decreased, sometimes drastically. Sophisticated remote cameras and controls, automated systems, and complex command centers are available now at a fraction of their previous cost. This makes that technology attractive to companies seeking the most favorable ratio of cost to security coverage. However, proper operation requires skilled personnel with special training.
Today, smartphone technology and applications can streamline important but time-consuming administrative tasks previously associated with security patrols and incident reporting. Smartphones can now log and time-stamp a security officer’s rounds automatically via WiFi and GPS, as well as help create timely, and more accurate, incident reports. These tools not only reduce the potential for error, but also minimizes the time spent writing and filing logs and reports.
This same officer now has more time available to provide a security presence.
Augmenting other duties with security presence
Integrating security services with other personnel duties is an increasingly common practice.
Rather than a receptionist, for example, whose job is to answer phones and greet guests, a security officer skilled in public relations can fill that role, bringing additional security expertise to that front-line position. Similarly, using security personnel for mailroom or concierge responsibilities can create additional efficiencies,
“At the end of the day, technology means better tools,” says Denis Kelly, Executive Vice President of Sunstates. “Someone still needs to use it. The right technology can make existing personnel more productive and more accurate. The key is finding the right balance of people and tools.”
Sunstates Security can help you integrate state-of-the-art security technology and trained security officers into your organization. We’ve been doing it since 1998. Contact us today to find out how.