We are proud to announce that Sunstates National Account Manager Allie Allen has been selected as a finalist for Outstanding Contract Security Manager/Director at the prestigious Outstanding Security Performance Awards (OSPAs). The OSPAs serve as an independent global benchmark, honoring security professionals who set the industry standard for operational excellence, strategic partnership, and visionary workforce leadership.
A Legacy of Service & Expertise
Allie brings over 25 years of combined law enforcement and security expertise to her role, supported by a Bachelor’s degree in Criminal Justice from Grand Valley State University and a North Carolina Advanced Law Enforcement Certificate. Over her five-year tenure at Sunstates, she has developed a thorough operational foundation, successfully serving as Corporate Talent Acquisition Specialist, Area Operations Manager, and Senior Operations Manager before stepping into her current national role. She works in regions such as Atlanta, Portland, Seattle, and more.
Enterprise Scale & Strategic Partnership
Today, Allie directs one of Sunstates’ largest enterprise accounts—a complex multi-site portfolio encompassing 43 locations across multiple states. Providing executive oversight to a management hierarchy of 2 Regional Managers, 1 Senior Operations Manager, 9 Operations Managers, and a network of over 600 frontline security officers, Allie has transformed contract security from a standard vendor arrangement into an indispensable, strategic asset.
By initiating monthly leadership roundtables, conducting frequent face-to-face site visits, and applying a community-policing philosophy to root-cause problem solving, Allie works hand-in-hand with client Loss Prevention executives to safeguard business continuity and mitigate operational risk.
Data-Driven Operational Results
Allie’s commitment to portfolio standardization and operational rigor has yielded exceptional, measurable performance improvements across the account:
- Training Compliance: Drove full-training compliance from 80% to an elite 99%.
- Staffing & Fiscal Governance: Elevated staffing hours filled to 99.5% while slashing non-billable overtime from 5.8% down to 2.4%.
- Client Satisfaction: Raised overall client satisfaction scores to 80% (up from 62%), backed by glowing feedback regarding site control, immediate incident response, and leadership transparency.
People-First Leadership
Beyond technical metrics, Allie’s true hallmark is her dedication to her team. She actively mentors high-potential officers, enrolling them in Sunstates’ corporate Leadership Candidate Program (LCP), and ensures frontline heroics are regularly profiled in company publications and celebrated at our Annual Leadership Conference.
Please join us in celebrating Allie Allen on this well-deserved national recognition and wishing her the best of luck at the upcoming OSPA awards!
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